A step-by-step guide to finding a CRM that works for your small business

Owning a small business means you are responsible for all aspects of your business; the marketing, the accounts, the admin. Perhaps the last thing you think about is setting up a database to store your customer and contact details. But, as your business grows you will find that keeping handwritten notes of meetings and phone calls, and storing contact details across your inbox, phone book, and LinkedIn is not the most efficient, professional or legal way to store important client and contact data. In order to quickly recall previous conversations and contact details, it is essential that your data is stored in one central, easy-to-access place. When the General Data Protection Regulations (G

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